State Farm® Insurance Agent Amina Shade
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mackenzie Stancil
November 21, 2025
5
out of
5
rating by Mackenzie Stancil
"Thanks PJ!! I recently married and PJ got my husband and I set up on our own State Farm car insurance plan after I had been on my parent’s State Farm plan. He collaborated with the other State Farm office to pull my existing plan information into our new plan. Thanks for helping us out!"
emersen hutchins
November 13, 2025
5
out of
5
rating by emersen hutchins
"Worked with PJ for a renters policy and through your the whole progress he was patient and clear abt what he needed, also got me the best rate while still getting me the best coverage. I would highly recommend going with amina shade state farm"
We responded:
"Thank you Emersen for the five star review. Your recommendation means a lot to us. If you need anything else, we're here to help! Amina"
John Broome
October 27, 2025
1
out of
5
rating by John Broome
"Words cannot describe how frustrating it is to deal with this particular agent/agency. It is impossible to get anyone at the office to answer a phone call; when you leave a message, you may or may not get a reply. Even the simplest request such as change to a policy, results in a monumental challenge. If you do get a response, it is usually by text, and the source of their problems is usually blamed on their "system being down". In the past 3 months, I have tried to make a change to my policy which resulted in a cancellation that I did not request, payments not being accounted for, and a refund from State Farm in error. Either Amina Shade's staff is incompetent or simply do not care about their customers. After 3 months of continued agony, I have successfully changed to a different State Farm agent."
We responded:
"Thank you John for taking the time to share your feedback. We are truly sorry for the frustration and difficulties you experienced. Our staff has worked diligently over the last few months to ensure your requests are processed by our corporate office in an accurate and timely manner. There are many aspects of the process that are beyond our control, but communication with you and all our customers is something we take very seriously, and your case was very important to us. We regret any misunderstandings and remain committed to providing the best possible service. Please feel free to reach out to me directly if there is anything I can assist with further. - Amina"
Meat Tooth
October 13, 2025
5
out of
5
rating by Meat Tooth
"PJ was my agent. 5 stars b/c all went as planned with no major issues."
We responded:
"Thank you so much for your 5-star review! We're glad to hear that everything went smoothly and as planned. PJ will be happy to know you had a great experience. If you ever need assistance in the future, don’t hesitate to reach out! -Amina"
Lee Lambeth
October 10, 2025
5
out of
5
rating by Lee Lambeth
"PJ and the team of Statw Farm are always a pleasure to work with. They make the process very easy and strive to deliver the desired outcome every time."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that PJ and our entire team have made your experience easy and enjoyable. Delivering the best possible outcome for our clients is always our top priority. We truly appreciate your continued trust and support! - Amina"
Edward Speyer
October 9, 2025
5
out of
5
rating by Edward Speyer
"Thanks for following up and getting us insured on our new home in Leland, NC. Excited to start our new journey in a couple of years, Aloha"
We responded:
"Thank you Edward for leaving a review! We're thrilled to have helped you get insured for your new home in Leland, NC. Wishing you all the best as you start this exciting new journey. If you need anything else along the way, don’t hesitate to reach out. Aloha- Amina"
Kenya Waddell
October 9, 2025
5
out of
5
rating by Kenya Waddell
"Candace is very amazing…she was very understanding and very helpful"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Candace was understanding and helpful. We appreciate your support and are always here to assist you!- Amina"
Aurora Violet
October 9, 2025
5
out of
5
rating by Aurora Violet
"2022: when I couldn’t find good Insurance, I stumbled across this fine institution and med Candace. She has helped me feel comfortable and also have done wonders to keep my insurance prices down and meet my needs. great service highly recommend!! *update! 2025 i’ve been a customer with this insurance agency for almost 3 years. They were amazing helped me every time I needed help and bent over backwards to make sure I kept my insurance even when I was struggling. Now I’ve moved out of state and I’ve concluded my services with them, but I would still highly recommend them.!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Candace was able to assist you in finding the right insurance while keeping your costs manageable. Our team is dedicated to providing exceptional service, and it's wonderful to know that you felt comfortable and well taken care of during the process. We appreciate your trust and look forward to continuing to support you with your insurance needs - Amina"
Sarah Conrad
October 8, 2025
5
out of
5
rating by Sarah Conrad
"This team is Amazing Amina and Candace are always a phone call away and go above and beyond for our accounts!"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and look forward to continuing to serve you! -Amina"
Kevin Lartigue
September 30, 2025
5
out of
5
rating by Kevin Lartigue
"Candace was amazing at helping me find the right coverage for my needs. She made it super easy and helped me understand everything I needed to know about my auto policies. She also helped me find great coverage for a life insurance policy. Everything was very easy and she made the process a breeze!"
We responded:
"Thank you Kevin for your kind words! We're thrilled to hear Candace made the process easy and helped you find the right coverage. We appreciate your trust! -Amina"
Diana Madrigal
September 29, 2025
5
out of
5
rating by Diana Madrigal
"I recently had the pleasure of working with Candice, who is an absolute gem! As a professional at an insurance company, she was incredibly kind, communicative, and a joy to assist with her car purchase. Her trust in us truly speaks to her character and professionalism. It’s customers like her who make our job so rewarding! Thank you, Candice, for your support and for being an outstanding person to work with. Highly recommend her services to anyone in need of insurance expertise!"
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear about your positive experience working with Candice. She truly is a valued member of our team, and your recognition of her professionalism and kindness means a lot to us. We appreciate your recommendation and look forward to continuing to support you with any insurance needs in the future! - Amina"
Jeff Flack
September 24, 2025
5
out of
5
rating by Jeff Flack
"Anytime I have gone to the office and or contacted them someone has answered my question. This office is very helpful and efficient. Thanks for your service. JEFF"
We responded:
"Thank you so much, Jeff! We're glad to hear our team has been helpful and efficient. We appreciate your kind words and look forward to assisting you anytime! - Amina"
Denise Phillips
August 27, 2025
5
out of
5
rating by Denise Phillips
"My price quote was below other companies. Great services, they answer the phone and my questions. Great customer service"
We responded:
"Thank you so much for your kind words Denise! We're thrilled to hear that our pricing, customer service, and responsiveness met your expectations. We appreciate your business and look forward to serving you again in the future! - Amina"
Kathy Hughes
August 23, 2025
5
out of
5
rating by Kathy Hughes
"PJ was great to work with! Really appreciate his quick response to all of my questions. Very pleased!"
We responded:
"Thank you for the kind words! We're thrilled to hear that PJ provided prompt and helpful support. We appreciate your feedback and look forward to working with you again! - Amina"
Clemontine Clark
July 10, 2025
5
out of
5
rating by Clemontine Clark
"Get interactions. Very knowledgeable and helpful."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your support means a lot to us! - Amina "
Julie ter Avest
July 7, 2025
5
out of
5
rating by Julie ter Avest
"We are so happy to have the Amina Shade Agency carry our flood insurance for our home at the NC Coast. I needed help with documentation, and instead of having a robo call and pressing a bunch of buttons--I TALKED TO A HUMAN, and then the icing on the top was A HUMAN CALLED ME BACK!!! The service with the agency has been exceptional."
We responded:
"Thank you so much Julie for your kind words! We're thrilled to hear that you had a positive experience with Amina Shade Agency and that our team was able to provide the personal, attentive service you deserve. We understand how important it is to have reliable support—especially when it comes to something as crucial as flood insurance for your home. Your satisfaction means the world to us, and we’re here anytime you need assistance. Thanks again for choosing Amina Shade Agency!"
Harley Roberts
May 8, 2025
5
out of
5
rating by Harley Roberts
"This insurance company is “top of the line!” From auto and home claims, even to my wife’s death, they have been more that helpful with everything."
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are honored to have been able to support you during such significant moments in your life. If you need anything further or have any questions, please don't hesitate to reach out. We're here for you! -Amina"
Grant Foster
May 5, 2025
5
out of
5
rating by Grant Foster
"Friendly, courteous, and knowledgeable of the insurance business."
We responded:
"Thank you Grant for the wonderful review! Our goal is to provide the best service possible, and it's rewarding to know we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! - Amina"
Daniel O'Connor
April 23, 2025
5
out of
5
rating by Daniel O'Connor
"The agent we dealt with, Bryant Chen, was most helpful. Due to the wind and hail requirements for our property, State Farm was unable to provide the necessary coverage. Still, Bryant pressed forward and found us an agency that could provide us with the coverage we need."
We responded:
"Thank you Daniel for your positive feedback! I am glad to hear that Bryant was able to assist you in finding the right coverage. Your satisfaction is our priority, and we appreciate your trust in us! - Amina"
Brandon Jacobs
April 23, 2025
5
out of
5
rating by Brandon Jacobs
"Been with Amina Shade for a very long time now. Great to deal with. Very responsive and handles all my needs. Recently used Candace and she was extremely helpful."
We responded:
"Thank you so much Brandon for your kind words! We truly appreciate your loyalty and am thrilled to hear that Candace was able to assist you effectively. Our team strives to provide exceptional service, and it's wonderful to know that you feel taken care of. If there's anything more we can do for you, please don't hesitate to reach out - Amina"
Jeffrey
April 15, 2025
5
out of
5
rating by Jeffrey
"Very efficient, satisfied every need I have had with policy changes, etc. Very pleasant staff , courteous in all aspects. Thank you always"
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team has been efficient and courteous in assisting you with your policy needs. Your satisfaction is our top priority, and we truly appreciate your continued trust. Thanks again!- Amina"
Christian Koerner
April 2, 2025
5
out of
5
rating by Christian Koerner
"I worked with Candace, who is one of the representatives at State Farm with Amina Shade, and she was incredibly helpful when a rental car company was trying to pull a fast one on me. Amina‘s agency has been my insurance representative for a long time and I plan on staying with her even longer. My claims have always been well handled, and the customer service has been top-notch."
We responded:
"Thank you Christian so much for your wonderful review! I am thrilled to hear that Candace was able to assist you effectively and that you have had consistently positive experiences with our agency. It's our goal to provide top-notch service and support to our clients. We appreciate your loyalty and look forward to continuing to serve you in the future! If you ever need anything, don’t hesitate to reach out.- Amina"
Dustin Daughtrey
April 2, 2025
5
out of
5
rating by Dustin Daughtrey
"Received homeowner and auto quotes from here. Office Manager is very nice!"
We responded:
"Thank you very much Dustin for the positive feedback! We're thrilled to hear that you had a great experience with our office manager and that you found our quotes helpful. If you have any further questions or need assistance, feel free to reach out. We appreciate your support and look forward to serving you again! - Amina "
Hugh Highsmith III
March 7, 2025
5
out of
5
rating by Hugh Highsmith III
"Called your office at 4:00 on Friday to get a vehicle covered with insurance but your answering system switched directly to the after hours message although your google listing indicates that you are open until 5:00pm M-F. Actually as I went thru the entire answering machine message it eventually gave the same hours as your website. What are your actual hours? Thank you."
We responded:
"Thank you Hugh for your review. Our office is open daily 9am-5pm and if you get our voicemail during business hours we are likely with a customer in person or over the phone. We do have the option for you to connect to our after hours team when it gets to be later in the day to ensure that you get prompt service. Your satisfaction is our top priority! If there’s anything more we can do to assist you or if you have any questions, please don’t hesitate to let us know. We’re here to help!- Amina"
Mark Saulnier
February 25, 2025
5
out of
5
rating by Mark Saulnier
"I've been with Amina Shade State Farm for over 10 years now. They are always so helpful and professional there and address your needs immediately. Courtney has been great to work with. I highly recommend them for your insurance needs."
We responded:
"Thank you so much Mark for your kind words and taking the time to share your experience! It's wonderful to know that our team, especially Courtney, has been able to meet your needs promptly and professionally. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future! - Amina"